Establish a Communication and Collaboration System Strategy – Phase 2: Map a Path Forward

Author(s): Ken Weston

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The user experience has to be better than free and easy. Streamlining your portfolio of collaboration services will help to achieve this objective. This phase will take you through the following activities:

  • Create a collaboration capability map.
  • Document requirements for your communication and collaboration system.

Use this phase as part of the full blueprint, Establish a Communication and Collaboration System Strategy.

Tags

Enterprise collaboration system, ECS, UC, UCC, Unified communication, Unified communication and collaboration, Skype, Microsoft Teams, VoIP, PBX, Private branch exchange, Voice over IP, Dropbox, Onedrive, Cisco spark, Shoretel, Mitel, Cisco, Telephony, Telephone, Webex, Video conferencing, Web conferencing, Voice mail, Voice messaging, Distribution list, Single mailbox, Social network site, LinkedIn, Discussion forum, Calendaring, Outlook, Content repository, SharePoint, E-Learning, Blog, Vlog, Podcast, Document signing, Wiki, Survey, Team workspace, Version control, Broadcasting, Instant messaging, Text messaging, Voice calls, Video calls, Conferencing, Screen Sharing, Presence, Single Point of Contact, Contact Center, Simultaneous editing, Text-to-speech, Speech-to-text, File sharing, Commenting, Collaboration capability, Collaboration capabilities, Communication capabilities, Communications capabilities, Communication capability, Communications capability, UCaaS, UCCaaS, Unified communications as a service, Unified communications and collaboration as a service

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Establish a Communication and Collaboration System Strategy

Collaboration should drive your collaboration tool selection.
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