IT organizations must prioritize their systems management efforts to maximize results with the resources available. Info-Tech has created a tool to aid in assessing an organization’s systems management needs. Answers to a few simple questions will provide feedback and guidance for:
- Staffing
- Documentation
- Tools and monitoring
- Key performance indicators(KPI)
Improve your service delivery with a minimum of grief using a systems management strategy right for your enterprise. For best results, assess, act, measure, and annually repeat this systems management strategy exercise.