Get your IT staff together to position your program. You need a common vision to solidify the program and rally IT around unifying goals. This phase will help you:

  • Assess your current maturity with respect to quality management.
  • Build a Center of Excellence to help guide and support the quality program.
  • Collect information on the current satisfaction and importance of high quality IT services.
  • Develop a roadmap to guide the rest of your implementation.
  • Hold a positioning working session to build the foundation of your program.

Also In

Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program

Be proactive; it costs exponentially more to fix a problem the longer it goes unnoticed.


Get Access

Get Instant Access
To unlock the full content, please fill out our simple form and receive instant access.
Visit our COVID-19 Resource Center and our Cost Management Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019