Incidents can be categorized into runbooks where a standardized response process is defined, eliminating inconsistency and ambiguity while increasing operational efficiency. Clearly document use cases that pertain to the incidents commonly faced by your organization.

Customize the third-party incident runbook by including the following sections for each single endpoint, multiple endpoints, and server infection:

  • Incident summary
  • Escalation process diagram
  • Detailed response procedures
  • Revision history

Align the response procedures with Phase 2 of the blueprint, Develop and Implement a Security Incident Management Program.

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Develop and Implement a Security Incident Management Program

Create a scalable incident response program without breaking the bank.

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