Organizations must move from running uncoordinated efforts within siloes to launching digital transformation initiatives organized around end-to-end journeys as experienced by stakeholders while using organizations' products and services.
This blueprint will help you establish a new operating model through these steps:
- Identify and prioritize critical journeys as lighthouse initiatives.
- Appoint autonomous and self-aligned launch teams.
- Adopt a new, Agile way of working and instill a culture for success.