This template will aid in creating a user acceptance testing (UAT) plan. UAT allows users of the ITSM tool to validate and accept that it works the way they expect it to and identify any defects or issues that must be resolved before the solution is deployed. This template will help you develop a UAT plan, including testing requirements, schedule, participants, roles, and responsibilities.
Use this template in conjunction with the project blueprint, Build an ITSM Tool Implementation Plan.