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Build an IT Strategy for the Small Enterprise

Don’t let false assumptions hold you back.

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Your Challenge

  • IT Directors and CIOs in small enterprise (SE) IT shops are generalists who provide a full suite of IT services with limited resources.
  • They know that the IT services they produce enable the organization to meet its strategic goals, and they need to draft a quick IT strategy to move out of firefighting mode, and prioritize short- and long-term investments.
  • However, the energy and resources of SE IT shops are consumed providing everyday IT services.
  • To make matters worse, the corporate strategy on which IT’s own strategic planning relies may only be an informal scheme in the mind of the entrepreneur-owner.

Our Advice

Critical Insight

  • Clarify what the organization expects of IT. Operating under the false expectation that IT should strive for innovation can result in wasted resources and unwanted spending.

Impact and Result

  • Articulate a clear IT strategy that aligns with business objectives.
  • Imagine a target state aligned with the organization’s strategic priorities, and focus efforts on the most important challenges and opportunities.
  • Identify the business capabilities required to execute the corporate strategy.

Research & Tools

Guided Implementations

This guided implementation is a five call advisory process.

Guided Implementation #1 - Assess the current state of IT

Call #1 - Make the case to garner support for the project; run diagnostics to gather relevant data.
Call #2 - Determine IT maturity; review SWOT and PEST analyses.

Guided Implementation #2 - Design the target state of IT

Call #1 - Complete a goals cascade to align IT projects with corporate goals; map initiatives to business programs; identify and prioritize big bets.
Call #2 - Assess risk and dependencies; create IT strategy roadmap.

Guided Implementation #3 - Communicate the IT strategy

Call #1 - Identify stakeholders for communication; create communication plan; prepare a refresh plan for the IT strategy.

Onsite Workshop

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Book Your Workshop

Onsite workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn't enough, we offer low-cost onsite delivery of our project workshops. We take you through every phase of your project and ensure that you have a roadmap in place to complete your project successfully.

Module 1: Assess the Current State of IT

The Purpose

  • Make the case to garner support for the project.
  • Run diagnostics to gather relevant data.
  • Determine IT maturity to establish next steps.
  • Perform SWOT and PEST analyses.

Key Benefits Achieved

  • Focus your efforts on the most important challenges and opportunities.
  • Improve alignment and credibility with business units.

Activities

Outputs

1.1

Assess the results of the CIO Business Vision diagnostic

  • An assessment of how the organization perceives IT
1.2

Review the result of the Management and Governance diagnostic

  • A prioritized list of core IT processes that need attention
1.3

Priortize projects that matter most to the business

  • Schedule of projects and relevant success metrics
1.4

Perform a SWOT analysis for the business

  • An understanding of the strengths, weaknesses, opportunities, and threats specific for the organization as a whole
1.5

Perform IT SWOT analysis

  • An understanding of the strengths, weaknesses, opportunities, and threats specific specific to the IT Department and team
1.6

Perform a PESTLE analysis

  • An understanding of the environmental factors that affect corporate strategy

Module 2: Design the Target State of IT

The Purpose

  • Complete a goals cascade.
  • Assess risks and dependencies.
  • Create the strategic roadmap.

Key Benefits Achieved

  • Align IT initiatives with corporate goals.
  • Anticipate opportunities and challenges.
  • Structure next steps.

Activities

Outputs

2.1

Identify organizational goals

  • A list of strategic goals
2.2

Define business capabilities

  • A list of expertise the business needs to perform its core function
2.3

Identify business programs

  • A list of programs the business needs to develop the right capabilities
2.4

Conduct a business needs analysis

  • Requirements for new or existing IT solutions that support business programs
2.5

Map IT solutions to business programs

  • A list of IT solutions that meet business program requirements
2.6

Determine implementation priorities

  • A prioritized list of IT solutions
2.7

Assess risks and dependencies

  • A list of high level risks that could impact proposed IT solutions
2.8

Build the strategic roadmap

  • A finalized strategic roadmap for IT

Module 3: Communicate the IT Strategy

The Purpose

  • Create a communication plan.
  • Produce an IT strategy refresh plan.

Key Benefits Achieved

  • Identify your audience and key messages.
  • Know when to revisit the IT strategy.

Activities

Outputs

3.1

Identify when and where communication must take place

  • A list of key stakeholders and relevant key messages
3.2

Put together a refresh plan for the IT strategy

  • A schedule for revisiting the IT strategy

Member Testimonials

Unlock Sample Research

After each Info-Tech experience, we ask our members to quantify the real time savings, monetary impact, and project improvements our research helped them achieve. See our top member experiences for this Blueprint, and what our clients have to say.

Client

Experience

Impact

$ Saved

Days Saved

Public Utility Commission State Of Oregon

Guided Implementation

10/10

$2,647

5

City Of St Catharines

Guided Implementation

10/10

$50,000

20

Sioux Lookout Meno-Ya-Win Health Centre

Guided Implementation

9/10

N/A

5

Euclid Systems Corporation

Guided Implementation

10/10

$6,618

5

Burnet, Duckworth & Palmer LLP

Guided Implementation

8/10

$5,000

2

City of Walla Walla

Guided Implementation

10/10

$13,236

20

Prince Resorts Hawaii

Guided Implementation

9/10

$13,236

60

Denver Zoological Foundation

Guided Implementation

8/10

N/A

3

Westoba Credit Union Limited

Guided Implementation

9/10

N/A

N/A

Lake Simcoe Region Conservation Authority

Guided Implementation

8/10

$4,000

5

Hamilton Public Library

Guided Implementation

8/10

N/A

N/A

Quartz Health Solutions, Inc.

Guided Implementation

8/10

$6,618

20

Tci, LLC

Guided Implementation

5/10

N/A

N/A

City of Brookings

Guided Implementation

6/10

N/A

15

The Research Institute of the MUHC

Guided Implementation

6/10

$1,000

2

Charlotte County Sheriff's Office

Guided Implementation

8/10

$6,618

15

Clasen Quality Chocolate, Inc.

Guided Implementation

6/10

N/A

N/A

Moorings Park Inc

Guided Implementation

6/10

$6,618

5

Addax Petroleum

Guided Implementation

6/10

$6,618

N/A

City Of St Catharines

Guided Implementation

6/10

$20,000

N/A

SIM Group

Guided Implementation

6/10

N/A

N/A

Snavely Forest Products Inc.

Guided Implementation

6/10

N/A

N/A

Moore Norman Technology Center

Guided Implementation

8/10

$2,647

N/A

Fraser Valley Regional Library

Guided Implementation

6/10

$5,000

5

Bristol Bay Industrial

Guided Implementation

8/10

$13,236

N/A

Hope Global

Guided Implementation

8/10

$13,236

N/A

ServicePower

Guided Implementation

6/10

N/A

N/A

Greater Sudbury Hydro Plus

Guided Implementation

3/10

N/A

N/A

Professional Engineers of Ontario

Guided Implementation

8/10

$1,000

15

CarVal Investors

Guided Implementation

6/10

N/A

N/A