Build a Better Manager – Self-Governance Phase 3: Train Managers to Manage Conflict Constructively

Author(s): Carlene McCubbin, Lindsay Ellis, Jane Kouptsova

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This phase will introduce an easy-to-use facilitation guide and an engaging participant workbook to help you deliver meaningful training to first-time managers in:

  • How to prepare for difficult conversations and conflict
  • The steps to manage difficult conversations and conflict
  • Managing conflict effectively

Use this phase as part of the full blueprint, Build a Better Manager: Self-Governance.

Tags

First-time managers, manager training, business context, your role in the organization, know your stakeholders, your role in decision making, decision-making, manage conflict, prepare for difficult conversations, self governance, team management, people skills, leadership skills, employee engagement

View the Complete Blueprint:

Build a Better Manager: Personal Leadership

How to make decisions and manage conflict to effectively lead your team.
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