Get Instant Access
to This Blueprint

Cio icon

2020 Tech Trend Report

A Platform for Business Transformation

Learn how four key trends in 2020 require businesses to find their place in an AI-driven ecosystem:

  1. From the competitive cloud to the autonomous edge
  2. From robotic automation to symbiotic robots
  3. If deep learning, then distributed trust
  4. If digital ethics, then data equity
Learn how these four trends accumulate to result in a platform ecosystem that's purpose is to yield human benefits.

Our Advice

Critical Insight

With AI influencing business processes, everything is on the table for automation or augmentation.

Impact and Result

Understand how four key trends will impact “leadership in the loop" and generate human benefits:

  • Autonomous edge will impact input
  • Symbiotic robots will impact process
  • Distributed trust will impact control
  • Data equity will be the output

2020 Tech Trend Report Research & Tools

Start here – read the Executive Brief

In 2020, AI is going to accelerate technological change. Everything is on the table for automation or augmentation. Every business must evolve its strategy as a result. IT leaders are being asked to focus on driving that transformation.

1. From the competitive cloud to autonomous edge

With 94% of IT professionals reporting that their company is using cloud computing, the competitive advantage to be gained from technology projects is shifting towards greater capability at the edge.

2. From robotic automation to symbiotic robots

Many tasks that used to be performed by people are now fully automated by machines in controlled settings. The next phase of robotics will see them entering into other industries and working alongside humans to offer augmentation.

3. If deep learning, then distributed trust

Trust in traditional institutions continues to decline and is rendering large organizations vulnerable to disruption. AI is also presenting new threats to trust with the emergence of deepfakes. The answer may be a new decentralized model of trust.

4. If digital ethics, then data equity

If you're not paying for the product, you are the product. The outcry against data-scraping business models is getting results and highlighting the need to return data control to the user.


Member Testimonials

After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve. See our top member experiences for this blueprint and what our clients have to say.

Client

Experience

Impact

$ Saved

Days Saved

Los Angeles County

Guided Implementation

10/10

N/A

N/A

City of Cocoa

Guided Implementation

9/10

N/A

N/A

About Info-Tech

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

Talk to an Analyst

Our analyst calls are focused on helping our members use the research we produce, and our experts will guide you to successful project completion.

Book an Analyst Call on This Topic

You can start as early as tomorrow morning. Our analysts will explain the process during your first call.

Get Advice From a Subject Matter Expert

Each call will focus on explaining the material and helping you to plan your project, interpret and analyze the results of each project step, and set the direction for your next project step.

Unlock Sample Research

Authors

Brian Jackson

Adib Ghubril

Contributors

  • Jeff Linnell, CEO at Formant Inc.
  • Peter Wittek, Rotman School of Management, University of Toronto and Founding Academic Director, CDL Quantum Stream
  • Doug Heintzman, a member of the Board of Directors at MaRS Innovation
  • Sascha Darius Mojtahedi, CEO of BUNZ
  • Nick Brackney, product marketing director, Dell EMC
  • Gary Brown, director of AI marketing, Intel
  • Charles Walton, senior vice president, Digital Identity, Cyber & Intelligence Solutions, Mastercard
  • Simon Drexler, SuperTrak growth lead, ATS
  • Christopher Taylor, Vice President of Product Management and Business Development, TeraGo
  • Duncan McGregor, Vice President of Operations and Engineering, TeraGo
Visit our IT Cost Optimization Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019