- Your IT team is constantly working to deliver exceptional service to different departments within the organization, while making a conscious effort to remain within tight budget constraints.
- The standard level of service that an IT team must deliver to the business units keeps increasing, while budget allocation remains the same.
- Small enterprise IT teams are expected to wear many hats, responding to the many different needs of the business stakeholders.
Our Advice
Critical Insight
- Pinpoint functional areas of IT operations that traditionally drive up expenditures, and implement processes to ensure efficiency.
- Ensure that your IT team and business stakeholders work collaboratively to identify key areas of importance to support the needs of the organization.
Impact and Result
- Identify where your organization can cut IT spend and better re-allocate to drive innovation.
- Stay abreast of key trends and avoid common pitfalls in each of the twelve function areas of IT presented in this research.