12 Costs of IT

Set the resolution of improving the management of your department’s costs.

Your Challenge

  • In a budget-constrained environment, care must be taken with investments in people, technology, and time.
  • IT departments are constantly being asked to do more with less; requests and wants are increasing faster than resources and budget.
  • In a busy department it is difficult to step back and review the performance and costs of different department functions. 

Our Advice

Critical Insight

  • Frameworks can provide the base, but a custom solution that fits an organization’s capabilities is the optimal solution.
  • Involve senior management and other departments in decisions that have strong implications on the business or require business preferences or engagement.

Impact and Result

  • Buy-in from senior management will increase funding and support for IT projects that reduce cost and positively impact the organization.
  • Implement effective policies and practices that sustain cost reductions. 


  • IT Manager, Tech Company

Want to Participate in Our Research?

  • Analyst Interviews: Share your best practices, opinions, tools or templates with your peers.
  • Webinars: Interactive session to keep us focused on topics you want to tackle.
  • Upcoming Workshops: Accelerate your project with an onsite, expert analyst to facilitate a workshop for you. Contact us for more details.

Become a Participant

Get the Complete Storyboard

See how all the steps you need to take come together, with tools and advice to help with each task on your list.

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Get to Action

  1. Understand the 12 costs of IT that affect small businesses

    Assess opportunities to reduce costs and improve the value of the IT department.

  2. Enable IT to deliver to its full potential

    Build a world-class budget that tells the story of how IT is going to deliver value to the business.

Guided Implementation Icon Talk to an Analyst

Our analyst calls are focused on helping our members use the research we produce, and our experts will guide you to successful project completion.

  • Book an Analyst Call on this topic. You can start as early as tomorrow morning. Our analysts will explain the process in your first call.
  • Get advice from a subject matter expert. Each call will focus on explaining the material and helping you to plan your project, interpret and analyze the results of each project step, and setting the direction for your next project step.

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