Please note that the content on this page is retired. This content is not maintained and may contain information or links that are out of date.

The path to successful IT change management begins with senior management support and a solid process based on IT Infrastructure Library ITIL best practices. The change master log is an important component of the change management process. Use this template to:

  • Track the summary of changes being requested and implemented for IT applications (or infrastructure).
  • Provide visibility to key stakeholders on the status of ongoing changes.

Ideally, the change master log should be part of an automated configuration/change management or IT service desk solution. If such a solution does not exist, use this helpful template.


This downloadable tool is associated with the research note, " Change Management: Integrate It into Your Process Portfolio."

Related Content

Hide Details

Search Code: 9156
Published: March 14, 2007
Last Revised: March 14, 2007


Get Access

Get Instant Access
To unlock the full content, please fill out our simple form and receive instant access.