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In today's small enterprise work environments, which are more commonly characterized by geographically dispersed teams, frequent employee travel can be a significant cost and time burden. Hosted Web conferencing services, many of which now offer integrated audio and video capabilities, offer an attractive alternative for distributed organizations to become more efficient and productive when it comes to conducting internal meetings.

This research note explores:

  • Web conferencing benefits and opportunities.
  • The hosted Web conferencing market.
  • Web conferencing planning recommendations.

Given common remote collaboration needs, many smaller organizations are prime candidates for Web conferencing services. IT leaders should understand the opportunities and key challenges presented by the technology.




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