Use this tool to track your crisis response steps as well as crisis-specific metrics that will support crisis evaluation through its lifecycle. The tabs in the tool are:

  • Crisis Response Progress: Use this tab as a crisis management checklist and a method for tracking crisis management progress (i.e. as steps are completed).
  • Crisis Metrics Template: Use this tab to define metrics specific to the current crisis that you will use to evaluate crisis status.
  • Crisis Metrics Example: This tab provides an example of what is produced by the Crisis Metrics Template.

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Implement Crisis Management Best Practices

Don’t be another example of what not to do. Implement an effective crisis response plan to minimize the impact on business continuity, reputation, and profitability.

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