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Many vendors will demonstrate their service desk solutions to highlight product strengths and differentiating features. With no common means of comparing the software demonstrations, coming up with a decision as to which solution really is right for the enterprise is difficult.

  • Standardized demonstration script to provide help desk vendors a common demonstration process.
  • Evaluation and scoring tool to weigh and compare the help desk vendor demonstrations.

This tool will help you compare and evaluate all vendors.

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Search Code: 56048
Published: August 2, 2012
Last Revised: August 2, 2012


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