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The Service Definition Chart is used to list all existing services that are offered in the service catalog. This will help IT to:

  • Track all important services.
  • Create higher business satisfaction by focusing on business needs.
  • Ensure services are documented even if a service catalog does not exist.

Use this tool in conjunction with the project blueprint, Establish a Service Metrics Program That Meets Business Needs.

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Search Code: 77629
Published: May 22, 2015
Last Revised: May 22, 2015

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