Service Configuration Management Roadmap Tool

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Use this lightweight tool for your SCM implementation project to prioritize and track timelines, owners, progress, and more. The fields in the tool are configurable and produce a visualization of projects/action items, timelines, priority, and their expected effort. In addition, you can include:

  • A short description of each item on the roadmap
  • Cost and effort estimates (high, medium, low)
  • Risk of deferring each item on the roadmap
  • Priority (high, medium, low)
  • Associated phase or SCM use case
  • Owners (accountable for the action or project)
  • Status

Use this tool to capture actions and projects that are identified in meetings and planning activities. You can use the outputs of this tool to inform a more rigorous and formal project planning process, identifying key steps, work streams, due dates, and more.

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