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Ensuring the effective turnover from one operations shift to another is crucial to maintaining the stability and integrity of the enterprise infrastructure. Without a formal shift turnover process in place, incoming server room operators have no information on the status of the critical infrastructure systems which can lead to time consuming ad-hoc discovery or errors and unplanned downtime.
This downloadable tool provides a structured approach to recording the key status information that must be documented within a formal shift turnover process, including:
- HVAC state.
- UPS system status.
- Fire protection system status.
- Pending and completed changes.
- Status of daily operational activities.
This tool should be used by the operator or supervisor in charge of the server room to ensure turnover between outgoing and incoming shifts does not negatively affect the quality of service being delivered.