RETIRED CONTENTPlease note that the content on this page is retired. This content is not maintained and may contain information or links that are out of date.
Selecting a co-location vendor can be a difficult task when services offered are largely commoditized. Vendor-customer relationships, account management, and engagement practices can act as a major decision factor when selecting a co-location vendor, especially when entering a multi-year contract.
This note presents:
- An explanation of suggested criteria.
- Examples of vendor-customer engagement criteria.
- Recommendations for moving forward with co-location vendors.
Establish a set of criteria based on engagement practices, in addition to services offered, to help differentiate one vendor from another and ensure the vendor’s business practices are aligned with the organization.