Plan your CSM implementation by creating a plan that outlines how the solution will be integrated into the organization's current IT landscape, populated with the organization's data, used by IT and business users, and managed on an ongoing basis. Following the proper configuring and integration of the work breakdown structure tool, you can then begin to transition to smooth operations.
- Refine your solution's architecture
- Install and configure the solution
- Import the business's organizational structure
- Train IT
- Create data retention policies
- Hand off to operations