Ensuring you have the right suite of tools for sales enablement, marketing, and customer support management is critical to putting your best foot forward.

Customer relationship management (CRM) suites are a rapidly maturing and dynamic market, with a landscape full of vendors with cutting-edge solutions and diverse offerings. As a result, finding a solution that is the best fit for your organization can be a complex process. Align your business and IT objectives for your desired CRM suite through a rigorous and comprehensive requirements gathering process that includes process mapping, stakeholder interviews, and customer data analysis.

Phases within this storyboard include:

  • Launch the CRM Project and Collect Requirements
  • Select a CRM Solution
  • Plan the CRM Implementation

Related Content


1 Download

Select and Implement a Customer Relationship Management Platform Storyboard Sample
Get Instant Access
To unlock the full content, please fill out our simple form and receive instant access.
Visit our COVID-19 Resource Center and our Cost Management Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019