Use this executive brief to help make your case to:
- Launch the CRM project.
- Select your CRM solution.
- Get ready for your CRM implementation.
Use Info-Tech’s research to gain more insight into which vendors and products are appropriate for your business. Then follow our implementation plan to ensure that you are set up for success.
Search Code: 80802
Published: June 6, 2016
Last Revised: June 6, 2016
, customer service
, Customer Relationship Management
, Customer Experience Management
, journey mapping