Rich Internet Applications (RIAs) combine the benefits of instant Web access to centralized data with a user experience that is both easy to use and cool to watch. To ensure the enterprise RIA strategy stays on track, determine the most profitable context for RIA development and calculate the ROI for the particular business case under consideration.

This tool evaluates employee-facing RIAs in the areas where a significant ROI is most probable, in high-volume computer-supported employee tasks such as: 

  • Repetitive data entry and form filling. 
  • Cognitively challenging recordkeeping.

Evaluate the business case for RIAs and learn key design factors that will ensure their success.

This downloadable tool is associated with the research note, “Rich Internet Applications: What's the Business Case?” To evaluate the business case for customer-facing applications, use the “ROI Calculator for Customer-Facing RIAs.”

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