Of employees that feel backstabbed, over half are more likely to have low levels of productivity. When conflict is approached and resolved in a constructive manner, it can improve efficiency and productivity. Training on conflict resolution will enable managers to gain the skills they need to engage in conflict constructively and reach a resolution that benefits the team or organization.

Use this storyboard for a step-by-step process for identifying current and target state metrics, identifying key tactics to effectively resolve conflict, and identifying a process to review and iterate on tactics.

Also In

Fast Track Your Teams’ Leadership Skills

Quick, simple, and effective tactics to make your IT leaders better at their jobs while driving real business value.

Related Content


Get Access

Get Instant Access
To unlock the full content, please fill out our simple form and receive instant access.
Visit our COVID-19 Resource Center and our Cost Management Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019