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Compliance is a concern among enterprises of all sizes and industries, including manufacturers. Info-Tech recently asked 166 different enterprises about their use of compliance frameworks for IT operations. This group included 16 participants from professional services. Use Info-Tech's analysis to guide future decisions concerning compliance initiatives.
ITIL and COBIT Lead Professionals' Interest in Frameworks
Professionals typically turn to ITIL and COBIT for their compliance initiatives. This trend is typical across all industry verticals. Overall, for example, 79% of enterprises review ITIL and 63% of enterprises consider COBIT. In professional services, these values are 92% and 69% respectively (see Figure 1). One framework that receives considerably more interest among professional service industries than other industries is Payment Card Industry Data Security Standard (PCI DSS) which is a world wide security standard assembled by the Payment Card Industry Security Standards Council (PCI SSC). Info-Tech's survey shows more than one third of professionals have either reviewed this framework or are compliant with it.