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Policies should follow three simple rules:

  • Policies should help achieve a business goal. A manager must be able to clearly and succinctly explain what a policy is designed to accomplish. Furthermore, the policy must clearly be more effective at achieving the business goal than informal behavior.
  • Policies should not create unreasonable work. While it is acceptable for a policy to necessitate some additional work, the work should not be excessively time consuming or cumbersome.
  • Policies should be enforced, and employees must be aware of the consequences of violation.

Use the Policy Documentation Template tab to brainstorm policies and determine if they pass the three-rule test.

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