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Network assets are typically distributed over a wide area. Since managers cannot always physically scour the network to identify a faulty component, prior information is needed to structure an adequate response mechanism. Putting in a process around collecting this information should be a critical planning point for network managers.

Planning for Turbulent Waters

When a network component fails, there are five sequential parts to any remediation process. These sequential parts include:

  • Knowing the components present in the problem area.
  • Knowing what has malfunctioned.
  • Devising a solution.
  • Delivering the solution.
  • Maintaining results.

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