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For many small enterprises, the Software-as-a-Service (SaaS) model represents valuable new opportunities for business operations. However, the on-demand delivery model can also introduce significant challenges when it comes to managing data that is dispersed across multiple stores and locations.

This research note explores:

  • The growing role of SaaS in enterprise IT.
  • Enterprise demands for data integration.
  • Important SaaS integration considerations.

To ensure that organizations are able to draw the greatest benefit from the delivery model, IT leaders evaluating SaaS vendors should ensure that shortlisted providers offer or support broad integration capabilities.

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