Vendor Landscape Storyboard: Field Service Automation


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Field Service Automation (FSA) suites are important for achieving effective scheduling and communication between technician, dispatcher, and the customer. Your organization’s use case may include advanced collaboration features, good predictive analytics, or BYOD support. Whatever is the case, Info-Tech has determined the most suitable vendors for your organization.

Use this research to:

  • Understand current capabilities of FSA vendors and evaluate offerings for best fit.
  • Understand the state of the market and its future.
  • Use scenario analysis to shortlist vendors.

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