Perform two IT capability readiness checks to ensure IT can support the new revenue-focused initiatives:

  • A high-level IT readiness check to ensure IT can support new revenue-focused initiatives. You, the CIO, must be confident that your IT organization either has the required capabilities or can close the gap within a reasonable timeframe.
  • An IT capability readiness check to ensure that internal IT can support your revenue generation initiatives. Different IT-enabled revenue generation initiatives use different technologies that require different IT capabilities to effectively support them. Assess your internal IT readiness in the context of the initiatives that were included in your strategy.

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Search Code: 73734
Published: November 14, 2013
Last Revised: November 14, 2013


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