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IT infrastructure is an “invisible” investment that people outside of IT often take for granted. Infrastructure capacity only becomes important when current levels can no longer support business processes adequately, but maintaining a constant level of service requires proactive IT monitoring.

This worksheet covers five key infrastructure areas:

  • storage
  • servers
  • telephony
  • networking
  • facility

Use this tool to keep tabs on existing infrastructure capacity and projected needs, and maintain the “good enough” level of capacity to support the organization’s activities.

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Incremental investments in IT infrastructure don't always get the job done.

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