Increase Support of Tier 2 and Tier 3 – Phase 3: Improve Knowledge Sharing

Author(s): Dianna Bradley

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This phase will help you develop the building blocks of improving collaboration and knowledge sharing by designing a mentoring program and building an internal communications strategy.

This phase will take you through the following activities:

  • Improve targeted knowledgebase buy-in.
  • Build a mentoring program.
  • Build an internal comunications strategy.

Use this phase as part of the full blueprint, Increase Support of Tier 2 and Tier 3.

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