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Network organizations vary significantly when it comes to size, scope, and deliverables. In addition, the specific needs of business units dictate the menu of services that must be provided. To consistently deliver quality network services and support, network organizations should employ the following proven best practices:
- Identify business unit requirements and support services.
- Technology selection and lifecycle management.
- Service provider/vendor selection and relationship management.
Most network organizations that use the above best practices begin to see tangible improvements in their business unit support and vendor management in 90 days or less. Additionally, the associated costs and labor requirements to do so are minimal.