Improve IT Operations Management – Phase 1: Assess the Current State of IT Operations


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IT operations management can be an overwhelming project to take on, and figuring out where to start is often one of the more challenging aspects. Take the time to assess your organization's current state and identify key pain points. Performing the current state assessment enables your team to prioritize operations management initiatives based on:

  • The resulting issues in service delivery that they cause.
  • The impact that these issues have on your organization.
Following completion of the current state assessment tool, your organization will be ready to move forward and implement its IT operations management initiatives.  

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