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Creating system runbooks may appear to be a time-consuming, vaguely defined chore. Eliminate the groaning and uncertainty by establishing a simple process to begin capturing configuration and operation information.
A runbook is a close-to-hand document (physical or electronic) containing information needed to configure, operate, monitor, administer, troubleshoot, repair, and restore an IT service. Dependencies, interrelations, failover, and backup information should be recorded as well.