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Creating system runbooks may appear to be a time-consuming, vaguely defined chore. Eliminate the groaning and uncertainty by establishing a simple process to begin capturing configuration and operation information.

Building Runbooks

A runbook is a close-to-hand document (physical or electronic) containing information needed to configure, operate, monitor, administer, troubleshoot, repair, and restore an IT service. Dependencies, interrelations, failover, and backup information should be recorded as well.

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Search Code: 2094
Published: March 20, 2007
Last Revised: March 20, 2007

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