Identify a structure for the CMDB and develop an achievable, realistic plan for populating it. This phase will take you through the following activities:

  1. Map out the systems involved in core business-facing services.
  2. Design a data model for these services.
  3. Identify requirements for discovery tools.
  4. Create a data population strategy.
  5. Identify IT management processes that interface with configuration management.
  6. Define processes to maintain the configuration management systems.
  7. Design dashboards and reports to aid with CMDB maintenance.

Use this phase as part of the full blueprint, Harness Configuration Management Superpowers.

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Harness Configuration Management Superpowers

Build a CMDB around the IT services that are most important to the organization.

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