Assemble a team of people under the helm of the super configuration manager. This phase will take you through the following activities:

  1. Define key terms.
  2. Define the scope of configuration management.
  3. Assess configuration management maturity.
  4. Define the role of configuration manager.
  5. Identify the roles and responsibilities involved in supporting configuration management.

Use this phase as part of the full blueprint, Harness Configuration Management Superpowers.

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Harness Configuration Management Superpowers

Build a CMDB around the IT services that are most important to the organization.

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