This phase of the blueprint shows you how to build an e-commerce channel matrix, and provides a snapshot of the two key enabling systems for commerce: point-of-sales platforms and e-commerce platforms.
Enable Omnichannel Commerce That Delights Your Customers – Phase 2: Map Drivers to the Right Channels and Technologies
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Enable Omnichannel Commerce That Delights Your Customers
Create a cohesive omnichannel framework that supports the right transactions through the right channels for the right customers.
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Search Code: 86675
Last Revised: September 19, 2018
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