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Incident response and crisis communications are an integral – yet often overlooked – part of disaster recovery planning. Knowing how the organization will communicate in an emergency situation is equally as important as knowing what to communicate. An Emergency Notification System (ENS) is a robust tool to use in a crisis, but only in certain situations where conditions are appropriate.

This research note discusses:

  • The technology and business drivers behind emergency notification. 
  • How emergency notification fits into the broader business continuity perspective. 
  • Leading ENS vendors. 
  • Some pitfalls surrounding ENS adoption and deployment. 
  • Key issues to keep in mind when considering ENS adoption.

Like most risk management technologies, ENS requires a careful assessment of organizational needs and environmental factors. Know the issues at hand before exploring the potential of ENS.

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Search Code: 8451
Published: January 2, 2009
Last Revised: January 2, 2009


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