RETIRED CONTENTPlease note that the content on this page is retired. This content is not maintained and may contain information or links that are out of date.
Incident response and crisis communications are an integral – yet often overlooked – part of disaster recovery planning. Knowing how the organization will communicate in an emergency situation is equally as important as knowing what to communicate. An Emergency Notification System (ENS) is a robust tool to use in a crisis, but only in certain situations where conditions are appropriate.
This research note discusses:
- The technology and business drivers behind emergency notification.
- How emergency notification fits into the broader business continuity perspective.
- Leading ENS vendors.
- Some pitfalls surrounding ENS adoption and deployment.
- Key issues to keep in mind when considering ENS adoption.
Like most risk management technologies, ENS requires a careful assessment of organizational needs and environmental factors. Know the issues at hand before exploring the potential of ENS.