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This note introduces the minimal manual approach for the preparation of business-user documentation. Specifically, the note explores:

  • Three types of business-user documentation.
  • Principles for minimal manual design.
  • Components of minimal manuals.
  • Recommendations for optimizing the preparation of minimal manuals.

A key consideration for business-user training is documentation. Use the minimum manual approach for optimal training results.

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Search Code: 5477
Published: March 4, 2008
Last Revised: March 4, 2008


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