Develop an ECM Strategy and Roadmap – Phase 2: Understand the Current ECM Operations and Determine the Future ECM Capability


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This phase of the blueprint will help you conduct an ECM operational assessment, identify improvement opportunities, and determine future-state visions for your ECM capability. This phase will take you through the following steps:

  • Conduct ECM operational assessment.
  • Determine future-state ECM vision.
Use this phase as part of the full blueprint, Develop an ECM Strategy Roadmap.

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