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Formulating a data center infrastructure SLA, which covers all mission critical application and infrastructure components, can be a daunting task. Use this template to formally document your agreement with the business. This template will help you to:

  • Get familiarized with the contents of a data center infrastructure SLA.
  • Document performance targets that have been agreed upon with the business.
  • Learn from an aggregated example of an infrastructure SLA.
  • Get started developing and documenting your own infrastructure SLA.

Don’t waste valuable time creating an SLA from scratch. Use this template and pre-populated examples to get started on the data center infrastructure SLA.

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  • Missing comment
    Larry Munos | 06-26-2015

    A preview would be nice so we don't have to download items before knowing what they look like. Thank you

    • 432c05244a845caaca3b276adb15a11e comment
      Info-Tech Research Group | 06-29-2015

      Thank you for your suggestion of providing a preview for templates. We currently only have a preview of the main PowerPoint deck of a blueprint, and rely on the description of the template to provide details before downloading. I will send your suggestion to the Web Design Team.


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