Create a Customer-Centric Digital Strategy – Phase 6: Build a Digital Roadmap


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Prioritize the list of transition initiatives based on business priorities and organizational changes. Assess risks and create a roadmap to secure approval for the digital strategy. This phase will take you through the following activities:

  • Business-driven priorities
  • Organizational changes
  • Risks
  • Execution schedule
  • Approval
Use this phase as part of the full blueprint, Create a Customer-Centric Digital Strategy.

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Search Code: 80403
Published: April 12, 2016
Last Revised: April 12, 2016

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