Create a Customer-Centric Digital Strategy – Phase 3: Evaluate the Current State of Digital


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Understand where your organization stands in terms of digital maturity using Info-Tech's four pillars of digital maturity. This phase will take you through the following activities:

  • Current-state digital maturity assessment
  • Level of readiness
  • Current-state digital maturity summary
Use this phase as part of the full blueprint, Create a Customer-Centric Digital Strategy.

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Search Code: 80398
Published: April 12, 2016
Last Revised: April 12, 2016

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