IT departments often receive cost-reduction mandates from senior management and are then left to determine how to meet those often-demanding targets. However, with governance tools and processes in place, IT will have a platform to make decisions. This research note covers:
- A breakdown of what it means to be a decision-maker in IT cost-management.
- An exploration of the tools and processes that contribute most to IT decision-making in cost-management.
- A case study on the use of one management tool that fosters IT decision-making.
This research note examines the connection between IT decision-making power and governance tools and processes.