As you complete this roadmap you will be defining your target state for configuration management. This will help ensure that your eventual CMDB implementation is right-sized to match your organization's capabilities and objectives. You will document the following in order to develop a roadmap:
- Business drivers that impact IT.
- IT drivers for investing in a CMDB.
- Processes that will be supported by your CMDB.
- A technology target state appropriate for your organization.
- A roadmap of initiatives that will be executed to achieve your CMDB target state.
- A cost and benefit breakdown of each initiative on your roadmap.
- Success metrics that will be used to track and measure the success of your CMDB after it is implemented.