Conduct Vendor Due Diligence Before Signing the Contract

Author(s): George Goodall

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Enterprise software is a major investment for any enterprise. The process of defining requirements and evaluating vendors is long and arduous. Due diligence is the final step before signing the contract with the lucky finalist.

This note addresses:

  • Performing due diligence for vendors of all sizes.
  • Assessing vendor strengths from an entire project lifecycle perspective.

Performing vendor due diligence must be conducted before making a final vendor selection. Properly conducted, due diligence reduces the risk of failed enterprise software implementations.

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