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More small enterprises today are viewing hosted VoIP as a flexible and cost effective way to realize the benefits of IP communications and convergence while avoiding the investment and management burden of a premise-based phone system. However, because of the plethora of hosted VoIP options available today, organizations will need to conduct a thorough and comprehensive analysis of any potential service providers.

This research note includes:

  • An overview of the hosted VoIP market.
  • Key selection criteria for evaluating service providers.
  • Important additional questions that enterprises must address.

A comprehensive analysis of potential vendors is essential for identifying a viable hosted VoIP provider.

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Search Code: 8292
Published: October 24, 2007
Last Revised: October 24, 2007

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