Info-Tech’s Business Process Improvement Playbook provides a number of sections that you can populate to provide direction for process improvement practitioners. Sections provided include:

  • BPI Framework Overview
  • Organizational Context
  • Process Improvement Guiding Principles
  • Process Control Pain Points
  • Project Charter
  • Discovery Procedures
  • Analysis Procedures
  • Design Procedures
  • Implementation Procedures

Use this template to define procedures for how business process improvement should be conducted at your organization.

Also In

Create a Winning BPI Playbook

Don’t waste your time focusing on the “as is.” Focus on the improvements and the “to be.”

Related Content


Get Access

Get Instant Access
To unlock the full content, please fill out our simple form and receive instant access.
Visit our COVID-19 Resource Center and our Cost Management Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019