It is in the best interests of the business to recover as quickly and as cost-effectively as possible after a disaster has occurred. Disaster recovery, therefore, is everyone's concern. Even employees with no IT responsibility may be called into action in the event of a disaster. This research note discusses best practices for staffing and managing disaster recovery teams from the rank-and-file. Topics covered include:
- Key considerations for recruiting the right people for the disaster recovery team(s).
- Documenting contacts and operating procedures, which the team(s) will rely on if and when a disaster occurs.
- How the disaster recovery teams should communicate to users, management, and other stakeholders.
Improve the enterprise's chance of full recovery by properly recruiting and instructing the disaster recovery team(s).