The planning phase of the implementation project will help you define your project goals and the scope of the implementation project, and develop a strategy for getting buy-in from stakeholders. This phase will take you through the following activities:

  • Develop a project charter to document goals and strategy.
  • Structure the implementation project.

Use this phase as part of the full blueprint, Build an ITSM Tool Implementation Plan.

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Build an ITSM Tool Implementation Plan

Nail your ITSM tool implementation from the outset.

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Search Code: 80286
Published: December 7, 2015
Last Revised: April 5, 2016


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